This Privacy Policy explains what personal data pk57 collects, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold in relation to your information.
pk57 ("pk57", "we", "us", "our") operates the online casino and sports betting platform available at pk57.vip. This Privacy Policy applies to all personal data collected through the pk57 platform, including account registration, deposits, withdrawals, gaming activity, support interactions, and any other services we provide to users ("you", "your").
pk57 acts as the data controller in respect of personal data collected through the platform. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws. If you have any questions about how your data is handled, please contact us at [email protected] before using the platform.
By registering an account with pk57 and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices as described here, you should not use the pk57 platform.
pk57 collects personal data at various stages of the account lifecycle. The categories of data we collect include:
2.1 Registration Data. When you create a pk57 account, we collect your full name, date of birth, CNIC number (for identity verification), email address, and Pakistani mobile number. This data is mandatory — accounts cannot be created without it.
2.2 Identity Verification (KYC) Data. To process withdrawals and comply with anti-money laundering obligations, we collect copies of identity documents such as your CNIC, and where required, proof of your payment method (for example, a screenshot of your JazzCash or Easypaisa account). This data is handled with the highest level of security and retained only for as long as legally required.
2.3 Financial Data. We collect records of all deposit and withdrawal transactions including the payment method used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), transaction amounts in PKR, timestamps, and transaction reference numbers. We do not store complete bank account credentials — payment processing is handled by our payment service partners.
2.4 Account Activity Data. We maintain records of all bets placed, games played, session durations, and account settings changes. This data is used for platform operations, dispute resolution, responsible gaming monitoring, and fraud prevention.
2.5 Device & Technical Data. When you access pk57, we automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, referring URLs, and session data. This information helps us maintain platform security and optimise the user experience.
2.6 Support & Communications Data. When you contact pk57 support via live chat or email, we retain transcripts of those interactions. This data is used to resolve disputes, improve service quality, and maintain a record of commitments made.
2.7 Responsible Gaming Data. If you activate any responsible gaming tools — deposit limits, loss limits, cooling-off periods, or self-exclusion — we record these settings and the dates on which they were applied. This data is used to enforce the limits you have chosen.
pk57 uses the personal data we collect for the following purposes:
pk57 does not sell your personal data to third parties for their marketing purposes under any circumstances.
pk57 processes your personal data under the following legal bases:
4.1 Contract Performance. The majority of data processing (account management, payment processing, game provision) is necessary for the performance of the contract between you and pk57.
4.2 Legal Obligation. Identity verification (KYC), transaction record-keeping, and fraud monitoring are carried out to comply with anti-money laundering regulations and other applicable legal requirements.
4.3 Legitimate Interests. Platform security monitoring, fraud detection, responsible gaming controls, and product improvement are carried out on the basis of pk57's legitimate interest in operating a safe and compliant platform.
4.4 Consent. Where pk57 sends marketing communications, this is done on the basis of your explicit consent, given at the time of registration or subsequently. You may withdraw this consent at any time by updating your account communication preferences.
The pk57 platform uses cookies and similar tracking technologies to maintain login sessions, prevent fraud, analyse site usage, and deliver a consistent experience across visits. Cookies used by pk57 fall into three categories:
You may disable non-essential cookies through your browser settings, though doing so may affect platform functionality. pk57 does not use advertising or cross-site tracking cookies.
pk57 does not sell or rent personal data to third parties. We may share your data in the following limited circumstances:
6.1 Payment Processors. We share transaction data with payment service partners (including those operating JazzCash, Easypaisa, and banking integrations) solely to execute deposit and withdrawal instructions. These partners are contractually bound to use your data only for payment processing purposes.
6.2 Identity Verification Providers. KYC document verification may be conducted via a third-party identity verification service. Your identity documents are shared with that provider solely for the purpose of verification and are not retained beyond the verification process.
6.3 Fraud Prevention & AML. pk57 may share data with fraud prevention databases and financial intelligence services where required by applicable law or where there is reasonable suspicion of financial crime.
6.4 Regulatory & Legal Authorities. pk57 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where legally required to do so. We will notify you of any such disclosure where legally permitted to do so.
6.5 Corporate Transactions. In the event of a merger, acquisition, or asset sale, personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and of any material change to this Privacy Policy that results from it.
Some of the third-party service providers used by pk57 may process data in jurisdictions outside Pakistan. Where data is transferred internationally, pk57 ensures that appropriate safeguards are in place — including data processing agreements that require recipient organisations to protect your data to a standard equivalent to that described in this policy. Where you have questions about a specific international data transfer, contact support at [email protected].
pk57 retains personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with the following principles:
When data is no longer required for any lawful purpose, pk57 securely destroys it in accordance with our data disposal procedures.
pk57 employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption on all platform pages, password hashing (your actual password is never stored in readable form), two-factor authentication support, and restricted internal access to personal data based on job function. Despite these measures, no online system is entirely immune to security risks. If you become aware of any suspected breach of your pk57 account, notify us immediately at [email protected].
Subject to applicable law, you have the following rights in relation to your personal data held by pk57:
To exercise any of these rights, contact pk57 support via live chat or at [email protected]. We will respond within a reasonable timeframe. Note that certain rights may be limited where data is required to fulfil legal obligations or to defend against legal claims.
Personal data relating to your gambling activity plays an important role in pk57's responsible gaming programme. We monitor account activity for signs of problem gambling behaviour — such as escalating bet sizes, extended play sessions, and patterns inconsistent with recreational play. Where such patterns are identified, pk57 may contact you with information about our responsible gaming tools. All data used for this purpose is handled confidentially and is never used for profiling unrelated to your welfare as a player. 18+ only. Visit our Responsible Gaming page for more information about the tools available to you.
pk57 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform services. Material changes will be communicated to registered users via email or through a prominent notice on the platform. The "last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically.
If you have any questions or concerns about how pk57 handles your personal data, please contact us in the first instance via the live chat support function on the platform, or by email at [email protected]. Our support team is available 24 hours a day, seven days a week in English. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
All data transmitted between your device and pk57 is protected by HTTPS encryption. Passwords are stored in hashed form — the platform never holds your actual password in readable format.
pk57 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only for the purposes described in this policy.
Access, correct, or request deletion of your data at any time via pk57 support. Withdraw marketing consent from account settings instantly — no waiting period required.
Financial data is shared only with the payment processors needed to execute your JazzCash, Easypaisa, HBL, UBL, Meezan or Bank Alfalah transactions — under strict data agreements.
pk57 retains account and transaction data for five years after closure to meet AML obligations. Support transcripts are kept for two years. After that, data is securely destroyed.
Activity data is used to identify patterns that may indicate problem gambling. pk57 may reach out proactively with responsible gaming resources when such patterns are detected.
Your data is protected, your privacy is respected. Join pk57 today and enjoy cricket betting, live casino, and 500+ slots — all in PKR via JazzCash or Easypaisa.
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